Website Terms and Conditions
Effective Date: 07/01/2025
These terms and conditions (“Terms”) outline the rules and regulations for using our website, located at Panache-hair-salon.co.uk (“Website”). By accessing or using our Website, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our Website.
1. General Use
1.1 The content of this Website is for general information and use only. It is subject to change without notice.
1.2 You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party.
1.3 Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.
2. Booking Services
2.1 We use the Fresha booking system to manage appointments. By booking an appointment through Fresha, you agree to its terms of service and privacy policy.
2.2 Appointment confirmations are subject to availability and may be modified or canceled by us as necessary. In such cases, we will notify you promptly.
2.3 Late cancellations or no-shows may incur fees as outlined in our cancellation policy.
3. Intellectual Property
3.1 All intellectual property rights in the Website and its content (including text, graphics, logos, and images) are owned by or licensed to Headquarters.
3.2 You may not reproduce, distribute, or otherwise use any content from this Website without prior written permission from us.
4. User Accounts
4.1 If you create an account on our Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.
4.2 You agree to accept responsibility for all activities that occur under your account.
5. Liability
5.1 We make no guarantees regarding the accuracy, performance, or suitability of the information and materials found on this Website.
5.2 To the fullest extent permitted by law, we exclude liability for any loss or damage arising out of or in connection with your use of the Website.
6. Third-Party Links
6.1 Our Website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of the content on those websites.
6.2 We are not responsible for the content or practices of third-party websites.
7. Privacy Policy
7.1 Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. You can view our privacy policy here.
8. Amendments
8.1 We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page.
8.2 It is your responsibility to check this page regularly for updates. Continued use of the Website after changes constitutes acceptance of the updated Terms.
9. Governing Law
9.1 These Terms are governed by and construed in accordance with the laws of England.
9.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
If you have any questions about these Terms, please contact us:
Address: 42 High Street, Battle, TN33 0EE
Email: Contact@panache-hair-salon.co.uk
1. Privacy Policy
1.1 Information We Collect
We may collect and process the following data about you:
- Personal Information: Name, contact details (email, phone number), and other information you provide when booking an appointment or contacting us.
- Usage Data: Information about your interaction with our website, such as IP address, browser type, and pages visited.
- Payment Details: Processed securely via third-party platforms (e.g., Fresha) and not stored on our servers.
1.2 How We Use Your Information
We use the data we collect to:
- Provide and manage our services, including bookings and appointments.
- Communicate with you about appointments, updates, and promotions.
- Improve our website’s functionality and user experience.
- Ensure compliance with legal and regulatory obligations.
1.3 Sharing Your Information
We will never sell your personal data. However, we may share your information with:
- Trusted third-party service providers (e.g., Fresha for bookings) to facilitate our services.
- Legal authorities if required by law.
1.4 Data Retention
We will retain your personal information only as long as necessary to provide our services or as required by law.
1.5 Your Rights
Under the applicable data protection laws, you have the right to:
- Access, correct, or delete your personal information.
- Object to the processing of your data for marketing purposes.
- Withdraw consent at any time for data processing.
To exercise your rights, please contact us at contact@headquarters-hair-salon.co.uk.
1.5 Chrildren’s Personal Data
- Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you are under 13, please do not use our services or provide any personal information to us.
- if we become aware that we have inadvertently collected personal data from a child without parental consent, we will take immediate steps to delete such information.
- If you believe that a child has provided us with personal data without parental consent, please contact us at contact@headquarters-hair-salon.co.uk, and we will promptly address the issue.
2. Cookies Policy
2.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience and provide personalized services.
2.2 Types of Cookies We Use
- Essential Cookies: Necessary for the website’s core functionality, such as booking systems.
- Performance Cookies: Help us analyze how visitors use our website to improve user experience.
- Marketing Cookies: Track user behavior to deliver relevant advertisements.
2.3 Managing Cookies
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
- How to Disable Cookies:
- Visit your browser’s help section for instructions.
- Use online tools such as [Your Cookie Management Tool] if applicable.
2.4 Third-Party Cookies
We may use third-party cookies from platforms like Google Analytics to analyze website usage. These cookies are subject to the third party’s privacy policy.
3. Changes to This Policy
We reserve the right to update this Policy at any time. Changes will be posted on this page with an updated effective date.
4. Contact Us
If you have any questions about this Policy or how we handle your data, please contact us:
Address: 40 High Street, Battle, TN33 0EE
Address: contact@panache-hair-salon.co.uk
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